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A gorgeous shop with something for everyone and very reasonably priced.  
Customer service is on another level , my family and I had a very personal touching moment there. Bought some beautiful Christmas presents in this shop for some beautiful people! Would highly recommend it for people looking for that special something for someone special xx 
Love this little shop! Such a luxury to have on our doorstep! 
On 17th September 2022 at 10:23, Jacqui Dobson wrote:
I really wanted a jellycat Fleur Daffodil for my Grandaughter,s nursery & I was pleased to see you had one showing in stock ,but then you emailed me to say that there had been a blip on your system & you didn't have any but could possibly get one in a couple of weeks but you managed to source one and it arrived first class this morning ๐Ÿฅฐ fantastic customer service ,I will be very happy to purchase more from you .I will just add that Maria was great in emailing me ,very quick replies .
On 6th December 2021 at 15:08, Sue wrote:
Love to shop on Lilac & Lily's website for that extra special gift ๐ŸŽ - excellent quality products, well packaged & prompt delivery of goods, even with the Christmas rush ! I would highly recommend shopping at Lilac & Lily's for the gift which are all of a high quality. Maria & her staff always helpful & will do their utmost to accommodate your enquiry. Thank you so much, especially, as I am unable to come into the shop at the moment, due to recovering from a recent operation in hospital. Merry Christmas to all at Lilac & Lily's XX ๐ŸŽ„๐ŸŽ…โ˜ƒ๏ธ
On 2nd June 2021 at 13:48, Julie Kett wrote:
Living in Needham Market I am so pleased that we have a lovely shop on our High Street that is my "go to place" for those extra special presents that I buy for family and friends plus their wonderful clothes for myself! During the last year at the height of the pandemic I received many gifts delivered to our home. That extra touch means so much and as ever I am keen to "keep it local" and when you visit this shop you are always assured a warm welcome, hence why I love shopping here. Customer service and the quality of what is sold in this shop is superb. I cannot recommend it highly enough.
On 15th March 2021 at 16:52, Claire Anderson wrote:
Always a pleasure to shop with this shop both in person and via the internet. Fabulous products and great service. Looking forward to you being open and finding more lovely things to buy๐Ÿ‘
On 3rd March 2021 at 16:04, Louise Dyson wrote:
I adore this shop and the staff are so friendly and helpful.Everything you need under one roof to treating yourself or buying a gift for that someone special. X๐Ÿฅฐ
On 11th January 2021 at 20:59, Sarah Stones wrote:
Excellent customer service, I placed a click & collect order in the morning and my purchase was hand delivered later that afternoon gift wrapped. Brilliant!
On 7th December 2020 at 22:05, Maria-Christina Migone-Benfield wrote:
Imagine popping into this Needham Market shop and finding Christmas decorations that look as if they have escaped from Scandinavia, amongst a great -and very tasteful- assortment of gifts, clothes, cards, homeware, jewellery...
I am a local and rather regular customer since every time I visit, I find something chic and stylish to take home.
The scent of the shop itself is a delight. The ambiance is friendly and relaxed so you can browse at leisure, and the service is impeccable.
Highly commendable!
On 2nd December 2020 at 11:45, Sue Pearson wrote:
I love this shop, have just been to collect my scarves(all mine,lol) and bought a Christmas gift as well. The website is excellent and so easy to use. Such friendly and helpful ladies who are always welcoming even if you're just browsing.
Thankyou, have a wonderful Christmas...x
On 1st December 2020 at 20:15, Alexa Parry wrote:
I love this shop - there is such a variety inside from childrenโ€™s toys to clothes, home accessories and Christmas decorations. The new website has made browsing during lockdown easy! Maria has been so helpful and prompt getting my click and collect orders ready too. The shop also offers gift wrapping which makes buying gifts so easy and they look gorgeous. Keep doing what you do ๐Ÿ˜Š
On 14th November 2020 at 18:59, Sally Faiers wrote:
Fantastic personal service even online. If you want any help or suggestions just send a message. Good quality, great to support a small business
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